Find out how to cancel ExpressVPN and get a full refund

ExpressVPN is without doubt one of the best VPNs available on the market, with user-friendly apps, glorious velocity take a look at scores and a powerful safety file. In my ExpressVPN review, I discovered it to reside as much as its constructive phrase of mouth, particularly when unblocking overseas streaming websites. However no service is ideal, and my cup of VPN tea is just not everyone’s. Should you’re trying to change away, comply with this information to cancel ExpressVPN.

Find out how to cancel ExpressVPN on desktop

Irrespective of the place you initially signed up for ExpressVPN, you’ll be able to cancel by your browser on a desktop platform. With any browser (i.e. Chrome, Safari, and many others), the steps are as follows. Word that doing it will immediately cancel your ExpressVPN subscription and revoke your entry to the service.

1. Go to expressvpn.com. Within the prime bar, click on on My Account. Enter your username and password to check in.

2. You may be taken to your account dashboard. Within the menu on the left-hand aspect of the display screen, click on Subscription.

3. Scroll down till you discover the phrases “Subscription particulars.” It’s best to see a field containing the month-to-month value of your subscription. On the proper of that field, click on Cancel Subscription.

4. From right here, comply with the on-screen prompts to finish cancellation.

Should you’re not able to lose ExpressVPN service simply but, you’ll be able to finish auto-renewal as an alternative of cancelling altogether. You may nonetheless be capable of use ExpressVPN till your subscription runs out.

To cancel auto-renew, go to the subscription tab of your account dashboard and discover the field along with your subscription ID (it must be proper on the prime). In that field, click on the hyperlink that claims Edit subscription settings, then scroll down and click on Flip Off Automated Renewal. Should you change your thoughts earlier than your subscription lapses, you can flip it again on later.

Find out how to cancel ExpressVPN on cell

You may as well cancel ExpressVPN in your telephone or pill, however the course of is essentially the identical — some buttons are simply somewhere else. As above, this immediately ends your ExpressVPN subscription. This is the best way to do it.

1. Go to expressvpn.com in your cell browser. Faucet the three horizontal strains on the top-right, then within the menu that seems, faucet My Account.

2. Within the account dashboard, faucet the three horizontal strains on the top-right as soon as once more. This time, scroll all the way down to the expanded “My Account” menu and faucet Subscription.

3. Scroll all the way down to the “Subscription particulars” field and faucet Cancel Subscription.

4. Observe the prompts on the display screen to finish cancellation.

Like on desktop, you may also flip off auto-renewal so your subscription ends when your present pay interval expires. Go to the subscription tab of your account dashboard as described within the steps, discover the field along with your subscription ID, then comply with the steps from the final paragraph of the earlier part.

Cancelling ExpressVPN by an app retailer

The web site is nearly all the time the fitting option to cancel ExpressVPN, however there’s one exception: should you initially signed up by the Google Play Retailer or Apple App Retailer. This contains each paid subscriptions and the 7-day free trials ExpressVPN provides to app retailer customers.

On this case, you may have to cancel by the app retailer the place you initially made the acquisition. On Apple, open the app retailer, then faucet Subscriptions and scroll down to seek out ExpressVPN. On Android, open Google Play and faucet Fee & subscriptions, then Subscriptions. In each instances, as soon as you’ve got discovered ExpressVPN, faucet it and scroll down to seek out the button for cancellation.

Find out how to get a refund from ExpressVPN

ExpressVPN provides a full refund to anybody who cancels a subscription inside 30 days of buy. You may as well get a refund in case your subscription renews with out your consent — if that occurs, you will have 14 days to request your a reimbursement.

There is not any devoted button for asking for a refund. As an alternative, you may have to contact ExpressVPN. To try this, go to expressvpn.com/help, then click on on the button within the bottom-right nook that claims Need assistance? Chat with us! It will open a chat with a bot which you need to use to ask in your a reimbursement. Sadly, there is no public hyperlink to e-mail the help crew, so reside chat is the one choice right here.

ExpressVPN alternate options

Relying on what made you need to cancel ExpressVPN, there are a couple of different VPNs you would possibly like higher. Proton VPN is my favourite supplier in the intervening time, combining nice apps with a novel deal with privateness rights (it is also cheaper). NordVPN has lots of helpful options ExpressVPN leaves off its no-frills shoppers. And should you’re all about velocity, Surfshark is the present quickest VPN in my checks.